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Cooper Shattuck
Effective Communication in a Crisis
Some of the biggest fiascos occurring on the national stage and recurring in our individual lives can most likely be traced to...
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Cooper Shattuck
- Jun 29, 2020
- 1 min
The Fifth "C" of Crisis Communications: Clarity
*Special thanks to Dr. Richard Rush, Director of Communications, City of Tuscaloosa, for his research and thoughts. The hallmark of any...
Cooper Shattuck
- Jun 29, 2020
- 2 min
The Fourth "C" of Crisis Communications: Completeness
*Special thanks to Dr. Richard Rush, Director of Communications, City of Tuscaloosa, for his research and thoughts. Holding back on what...
Cooper Shattuck
- Jun 29, 2020
- 2 min
The Third "C" of Crisis Communications: Consistency
*Special thanks to Dr. Richard Rush, Director of Communications, City of Tuscaloosa, for his research and thoughts. Communications from...
Cooper Shattuck
- Jun 29, 2020
- 2 min
The Second "C" of Crisis Communications: Certainty
*Special thanks to Dr. Richard Rush, Director of Communications, City of Tuscaloosa, for his research and thoughts. Being honest and...
Cooper Shattuck
- Jun 29, 2020
- 2 min
The First "C" of Crisis Communications: Convenient
*Special thanks to Dr. Richard Rush, Director of Communications, City of Tuscaloosa, for his research and thoughts. The communication...
Cooper Shattuck
- May 21, 2020
- 3 min
We're Finally Open, But What Now? The New Crisis Communications & COVID-19
Many businesses, big and small, have done an excellent job communicating with customers and clients during COVID-19. Whether bolstering...
Cooper Shattuck
- Mar 29, 2018
- 12 min
10 C's of Effective Crisis Communications
*Special thanks to Dr. Richard Rush, Director of Communications, City of Tuscaloosa, for his research and thoughts. Some of the most...
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